Firstbeat Sports: Coach app logs can be sent straight from your device to the Firstbeat Support if the app is not working as expected.
The logs are sent straight to Support over a network connection, so make sure the device is connected to a stable network (wi-fi or mobile).
| Prior sending the logs, we recommend to send an email to our Firstbeat Support (support@firstbeat.com). They will be in touch with you once your request has been processed. |
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Log in to the app with your username and password.
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Open menu and press SUPPORT.
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Press UPLOAD LOG FILES. If you have not yet contacted Firstbeat Support, you can contact them by pressing SUBMIT A TICKET.
If you need any further assistance with this, you can contact Firstbeat Support.
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